In college I worked several jobs in customer service. Part of my job was to treat people like they mattered and were important. Everyone was "Ma'am" or "Sir". Every group of women were referred to as "Ladies". Whether they were a Lady or not was irrelevant.
Yeah? So? That is still the norm. The trans world wants to force you to refer to them as " they" or "chi" or whatever imaginary pronoun they come up with.
They WANT to be angry.