Oh, believe it.
This company was a pet supply distributor in Chicago in the early 1990's. I can say that because a bunch of them all went out of business simultaneously. Essentially, they serviced the mom-and-pop pet stores that went out of business after PetCo, PetSmart, and other chain stores emerged as the dominant force.
I was the operations manager. My job was to run the warehouse, shipping, and Will-Call.
Our branch manager was a weaselly little Jew with a bad hairpiece who pretty much found new ways of pissing employees and customers off. The HQ Branch in Milwaukee hated his guts, but he had a contract, and they couldn't fire him unless they closed the branch, which is exactly what they did. A year later, their whole company went under. Because this guy was too cheap to hire enough staff, work was constantly backlogged. Sales would dip a month; he'd look to hire more people. He even hired a mentally disabled person to work for minimum wage. (And made me the bad guy for having to fire him.)