Ah, Government Bureaucracy At It’s Finest

Discussion in 'Economy' started by Natsumi, Aug 11, 2010.

  1. Natsumi
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    Natsumi Member

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    Here comes a story from the small town of Port Townsend here in Washington state where I live, of a woman who had to fight with the Social Security Administration to get her benefits since it appears she was being listed as deceased.

    She was declared dead – but she’s as alive as you and I.

    Her name is Maxine Matsui. She is a semi-retired 55 year old grocery store manager and never thought she'd see this day ever come.

    I found this article in the local newspaper today so I thought I would share with you all.

    Just last month, she was aghast to learn that she was dead. In fact, she had been declared dead for more than a month.

    “I’m on the computer and am in the Social Security death index, and I’m scanning down and all of the sudden, whoa!” she said. “There’s my name, Maxine Matsui, where I was born, when I died.”

    Matsui was quickly cut off from bank accounts, medicare and more.

    Ancestry Web sites even publicly listed her presumably ‘dearly departed’ Social Security number – that was still active.

    “Every account I had was frozen, no matter where it was at,” she said. “I was left with just pocket change.”

    Since then she and her husband have collected hundreds of documents, made endless trips to social security offices, and spent hours on the phone with government workers who finally solved the riddle.

    They traced the error to a clerk in Spokane typing in the wrong nine digit number.

    A spokesman for Social Security says Matsui's record has been corrected. They’ve since apologized, but Maxine thinks it’s something that could’ve easily been avoided.

    “To the Social Security Administration, you’re nothing but a number,” Combes said. “And when that number goes in, they should research it a little better.”

    BTW - her assets are still frozen. While there as no malice in this woman’s story all it took was a simple error with a number being entered and this woman had to jump through hoops to prove she was still alive. For anyone who has had identity theft happen to them you know that this is one of the hardest things to fight as it seems you are always dealing with issues depending on the severity.

    Government bureaucracy it’s fantastic!!! Guess which group believes the government can take care of issues?
     
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  2. DiveCon
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    yes, makes me want to have the government control MORE of our lives

    right?
     
  3. Modbert
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    Modbert Daydream Believer Supporting Member

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    So you want private companies to have all our social security numbers instead of the government? :eusa_eh: :eusa_whistle:

    Seriously though, I don't think anyone ever said the system was ever perfect. The better question is how many people has this happened to out of how many and how it can be better prevented in the future.

    Least, it's a better solution instead of saying "WELL NO MOAR GOVERNMENT!" ;)
     
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  4. Modbert
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    Modbert Daydream Believer Supporting Member

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    $socialsecurity.png
     
  5. Bfgrn
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    Bfgrn Gold Member

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    It is not just 'government' or 'bureaucracy'...

    It is a false belief that computers can't lie. When the truth is computers can't think or make decisions. They are only as reliable and accurate as the person that entered the data.

    I had a clerk at a local restaurant chain argue with me over the price of a soup/sandwich combo. The special price was on a big sign hanging right above this person's head, but the computerized cash register came up with a different price when she entered the 'code'.

    I finally had to ask for the manager to resolve it, because the clerk refused to.
     
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  6. Modbert
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    Modbert Daydream Believer Supporting Member

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    There is that too. I've seen several situations come up where human error combined with computers ended up making for difficult situations later on. Luckily none personally.
     
  7. DiveCon
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    you must be drinking tonight
    cause your reading comprehensions SUCKS
     
  8. Modbert
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    Modbert Daydream Believer Supporting Member

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    You know I don't drink Dive. :lol:

    The first part was sarcastic, as was the last part. Second part was serious.
     
  9. Natsumi
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    Natsumi Member

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    Yeah but i'd say this is just a bit different than comparing that to a woman who had her funds frozen. as oppossed to a soup and sandwich combo..no offense..but you could of chosen a better analogy, dontcha think?
     
  10. Greenbeard
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    For their next case, perhaps they should figure out why a 55-year-old is drawing Social Security and Medicare benefits.
     
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