SEAL Team Six: Obama honors troops killed in helicopter crash - CSMonitor.com
Looks like Obama did meet with the families...
So what? That's not the issue here. When Rummy was in really deep shit over not signing the condolence letters by hand, he was meeting with family members of the deceased all the time.
All hell still broke loose over the electronic signature. These are two different issues.
Just ask Rummy. He made a public apology and statement and forever more signed each condolence letter by hand.
The claim that these letters were signed with an auto-pen is clearly not true.
Look at the signatures. The "O"s in "Obama" are different.
Auto-pen signatures would be identical.