Not "probably" - certainly....well except for the more virulent progressives who love being dominated and abused.
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Let them. You should check out Expedia or some other website before believing your own words.Suffer how? Passengers will protest and ride Greyhound?They already regulate the compensation for involuntary denial of boarding, however those fines need to be upped a bit.These are the type of cases where Congress gets involved in the airlines business
Congress has bent over backwards to allow airlines to set their own rules and police themselves
Public outrage over airlines abuse of passenger rights will cause Congress to step in
All because United does not understand customer service
The ironic thing is the opening of air travel to the masses created the need for airlines to scrimp on customer service in the first place. With so many competitors prices drop, and airlines need to squeeze profit out of somewhere.
In this case United needed to show some compassion
Last flight of the day on Sunday with passengers needing to be home for work on Monday is not the place to offer your usual bare minimum compensation. Especially with the alternative flight being 3PM on Monday
United should have quickly realized the compensation being offered was insufficient for such a disruption in travel plans
They also should realize that THEY are responsible for booking passage for their crew and that a crew showing up after a full flight was boarded was going to cause outrage among those on board
The fact that it resulted in violence was caused by United and preventable
It was all preventable by United, and they are going to suffer for it, at least in the short term.
With so many choices for airlines, people at least in the short term will probably think twice before booking with United.
This New Age Grammar Was Forced on Us by Femininny TitwitsWith Computers these days, how hard is it to REALLY keep track of the fact that you have 150 seats on an airplane to fill and count down the number remaining as you sell the seats? It's MATH...and computer applications can even do THAT for you there days...
United Airlines, however, over-sold, over-booked their flight. When they figured that out at the gate (because evidently they could not figure out they had done so before that), they offered passengers $400 if they would take the next flight in an attempt to 'un-F*' the situation.
After quite a few people took them up on their offer, United allowed people to board the plane. Once on the plane United discovered there were still 4 passengers too many onboard the plane. At that point United asked 4 people to give up their seats, picking 4 people at random - one of them was 'THIS' guy:
United ASKED a man who had bought a ticket in advance and was told he was on this flight to give up his seat. He said, 'NO'. At that point United offered him $800 to give up his seat. He said, 'No'.
Even though the man told United that he was a doctor and had to be at his destination the next morning, United told the gentleman that he had NO CHOICE but to give up his seat:
"The manager told him that security would be called if he did not leave willingly, Bridges said, and the man said he was calling his lawyer. One security official came and spoke with him, and then another security officer came when he still refused. Then, she said, a third security official came on the plane and threw the passenger against the armrest before dragging him out of the plane."
Because United was too incompetent to count the number of seats on a plane versus how many they sold (or just being greedy and making it a policy to do so to ensure all seats are sold), United Airlines physically dragged a doctor off a plane.
I smell a major lawsuit! GOOD!
I have faced a similar situation with them, was forced to take the next flight....which was in the morning (though I did not make them drag my arse off the plane).
Over-booking is either incompetence or bad policy...or both. Physically dragging someone off the plane is also NOT an option. I don't care if United had to offer someone $2,000 or more before someone finally took their offer and gave up their seat voluntarily - it was their screw up. They should have had to keep raising the amount of the money until someone volunteered.
I have a feeling the doctor's lawyers are going to make United pay way more than $800.
Video: Security drags screaming United Airlines passenger off overbooked flight — literally - Hot Air
Isn't that why they should bump people with discount fares, that state that is the case, in the fine print. it could even include a bonus, in case of immediate need.With Computers these days, how hard is it to REALLY keep track of the fact that you have 150 seats on an airplane to fill and count down the number remaining as you sell the seats? It's MATH...and computer applications can even do THAT for you there days...
United Airlines, however, over-sold, over-booked their flight. When they figured that out at the gate (because evidently they could not figure out they had done so before that), they offered passengers $400 if they would take the next flight in an attempt to 'un-F*' the situation.
After quite a few people took them up on their offer, United allowed people to board the plane. Once on the plane United discovered there were still 4 passengers too many onboard the plane. At that point United asked 4 people to give up their seats, picking 4 people at random - one of them was 'THIS' guy:
United ASKED a man who had bought a ticket in advance and was told he was on this flight to give up his seat. He said, 'NO'. At that point United offered him $800 to give up his seat. He said, 'No'.
Even though the man told United that he was a doctor and had to be at his destination the next morning, United told the gentleman that he had NO CHOICE but to give up his seat:
"The manager told him that security would be called if he did not leave willingly, Bridges said, and the man said he was calling his lawyer. One security official came and spoke with him, and then another security officer came when he still refused. Then, she said, a third security official came on the plane and threw the passenger against the armrest before dragging him out of the plane."
Because United was too incompetent to count the number of seats on a plane versus how many they sold (or just being greedy and making it a policy to do so to ensure all seats are sold), United Airlines physically dragged a doctor off a plane.
I smell a major lawsuit! GOOD!
I have faced a similar situation with them, was forced to take the next flight....which was in the morning (though I did not make them drag my arse off the plane).
Over-booking is either incompetence or bad policy...or both. Physically dragging someone off the plane is also NOT an option. I don't care if United had to offer someone $2,000 or more before someone finally took their offer and gave up their seat voluntarily - it was their screw up. They should have had to keep raising the amount of the money until someone volunteered.
I have a feeling the doctor's lawyers are going to make United pay way more than $800.
Video: Security drags screaming United Airlines passenger off overbooked flight — literally - Hot Air
/---- That's not how the airlines work you big dope. They over book intentionally because there are always last minute cancellations and no airline wants to fly empty seats. If it been any other sane passenger it would have been a non story
1) You are wrong, it wasn't the last flight. There was another flight at 9PM.These are the type of cases where Congress gets involved in the airlines business
Congress has bent over backwards to allow airlines to set their own rules and police themselves
Public outrage over airlines abuse of passenger rights will cause Congress to step in
All because United does not understand customer service
They already regulate the compensation for involuntary denial of boarding, however those fines need to be upped a bit.
The ironic thing is the opening of air travel to the masses created the need for airlines to scrimp on customer service in the first place. With so many competitors prices drop, and airlines need to squeeze profit out of somewhere.
In this case United needed to show some compassion
Last flight of the day on Sunday with passengers needing to be home for work on Monday is not the place to offer your usual bare minimum compensation. Especially with the alternative flight being 3PM on Monday
United should have quickly realized the compensation being offered was insufficient for such a disruption in travel plans
They also should realize that THEY are responsible for booking passage for their crew and that a crew showing up after a full flight was boarded was going to cause outrage among those on board
The fact that it resulted in violence was caused by United and preventable
.
2) The cost of a one-way ticket ORD-SDF is $220. The airline offered an $800 travel voucher and, IIRC, a hotel room. ORD to SDF Flights | Expedia
3) Given how this played out, I'm sure Force Majeure applies.
The airline has to offer compensation. However, since it's a $220 ticket, offering $800 seems fair.Isn't that why they should bump people with discount fares, that state that is the case, in the fine print. it could even include a bonus, in case of immediate need.With Computers these days, how hard is it to REALLY keep track of the fact that you have 150 seats on an airplane to fill and count down the number remaining as you sell the seats? It's MATH...and computer applications can even do THAT for you there days...
United Airlines, however, over-sold, over-booked their flight. When they figured that out at the gate (because evidently they could not figure out they had done so before that), they offered passengers $400 if they would take the next flight in an attempt to 'un-F*' the situation.
After quite a few people took them up on their offer, United allowed people to board the plane. Once on the plane United discovered there were still 4 passengers too many onboard the plane. At that point United asked 4 people to give up their seats, picking 4 people at random - one of them was 'THIS' guy:
United ASKED a man who had bought a ticket in advance and was told he was on this flight to give up his seat. He said, 'NO'. At that point United offered him $800 to give up his seat. He said, 'No'.
Even though the man told United that he was a doctor and had to be at his destination the next morning, United told the gentleman that he had NO CHOICE but to give up his seat:
"The manager told him that security would be called if he did not leave willingly, Bridges said, and the man said he was calling his lawyer. One security official came and spoke with him, and then another security officer came when he still refused. Then, she said, a third security official came on the plane and threw the passenger against the armrest before dragging him out of the plane."
Because United was too incompetent to count the number of seats on a plane versus how many they sold (or just being greedy and making it a policy to do so to ensure all seats are sold), United Airlines physically dragged a doctor off a plane.
I smell a major lawsuit! GOOD!
I have faced a similar situation with them, was forced to take the next flight....which was in the morning (though I did not make them drag my arse off the plane).
Over-booking is either incompetence or bad policy...or both. Physically dragging someone off the plane is also NOT an option. I don't care if United had to offer someone $2,000 or more before someone finally took their offer and gave up their seat voluntarily - it was their screw up. They should have had to keep raising the amount of the money until someone volunteered.
I have a feeling the doctor's lawyers are going to make United pay way more than $800.
Video: Security drags screaming United Airlines passenger off overbooked flight — literally - Hot Air
/---- That's not how the airlines work you big dope. They over book intentionally because there are always last minute cancellations and no airline wants to fly empty seats. If it been any other sane passenger it would have been a non story
Intelligent, informed people know they can ask for a check.1) You are wrong, it wasn't the last flight. There was another flight at 9PM.These are the type of cases where Congress gets involved in the airlines business
Congress has bent over backwards to allow airlines to set their own rules and police themselves
Public outrage over airlines abuse of passenger rights will cause Congress to step in
All because United does not understand customer service
They already regulate the compensation for involuntary denial of boarding, however those fines need to be upped a bit.
The ironic thing is the opening of air travel to the masses created the need for airlines to scrimp on customer service in the first place. With so many competitors prices drop, and airlines need to squeeze profit out of somewhere.
In this case United needed to show some compassion
Last flight of the day on Sunday with passengers needing to be home for work on Monday is not the place to offer your usual bare minimum compensation. Especially with the alternative flight being 3PM on Monday
United should have quickly realized the compensation being offered was insufficient for such a disruption in travel plans
They also should realize that THEY are responsible for booking passage for their crew and that a crew showing up after a full flight was boarded was going to cause outrage among those on board
The fact that it resulted in violence was caused by United and preventable
.
2) The cost of a one-way ticket ORD-SDF is $220. The airline offered an $800 travel voucher and, IIRC, a hotel room. ORD to SDF Flights | Expedia
3) Given how this played out, I'm sure Force Majeure applies.
Since nobody was offered a chance to board the 9PM flight it was the last flight
I have received travel vouchers in the past. I only ended up using a couple of them. You have to be willing to use it in one year or it is worthless. A hotel room is hardly compensation since United is the one forcing you to stay over. The fact that an airline full of passengers declined the $800 voucher shows what poor compensation it was
United Airlines using a term such as Force Majeure in their fine print shows the disdain they have for their passengers
Force Majeure?Intelligent, informed people know they can ask for a check.1) You are wrong, it wasn't the last flight. There was another flight at 9PM.These are the type of cases where Congress gets involved in the airlines business
Congress has bent over backwards to allow airlines to set their own rules and police themselves
Public outrage over airlines abuse of passenger rights will cause Congress to step in
All because United does not understand customer service
They already regulate the compensation for involuntary denial of boarding, however those fines need to be upped a bit.
The ironic thing is the opening of air travel to the masses created the need for airlines to scrimp on customer service in the first place. With so many competitors prices drop, and airlines need to squeeze profit out of somewhere.
In this case United needed to show some compassion
Last flight of the day on Sunday with passengers needing to be home for work on Monday is not the place to offer your usual bare minimum compensation. Especially with the alternative flight being 3PM on Monday
United should have quickly realized the compensation being offered was insufficient for such a disruption in travel plans
They also should realize that THEY are responsible for booking passage for their crew and that a crew showing up after a full flight was boarded was going to cause outrage among those on board
The fact that it resulted in violence was caused by United and preventable
.
2) The cost of a one-way ticket ORD-SDF is $220. The airline offered an $800 travel voucher and, IIRC, a hotel room. ORD to SDF Flights | Expedia
3) Given how this played out, I'm sure Force Majeure applies.
Since nobody was offered a chance to board the 9PM flight it was the last flight
I have received travel vouchers in the past. I only ended up using a couple of them. You have to be willing to use it in one year or it is worthless. A hotel room is hardly compensation since United is the one forcing you to stay over. The fact that an airline full of passengers declined the $800 voucher shows what poor compensation it was
United Airlines using a term such as Force Majeure in their fine print shows the disdain they have for their passengers
Sue them and the lawyers will figure out if Force Majeure was, in fact, appropriate. Do you really think United would do this without good reason? Why would they want the headache?
I doubt that United would have expected those cops to exercise such poor judgment. But poor judgment aside, if these goons are sworn peace officers, not just ordinary square-badge private security agents, they are protected from any liability by something called qualified immunity, which means they can say they believed their action was justified.Intelligent, informed people know they can ask for a check.
Sue them and the lawyers will figure out if Force Majeure was, in fact, appropriate. Do you really think United would do this without good reason? Why would they want the headache?
That sounded more like a scream in pain than an I'm pissed off screamEveryone agrees this was a bad situation caused by the airline, however at some point you need to act like an adult instead of screaming like a child.
United knew they were operating within their rights. They also had a right to offer higher compensation to real volunteers and a right to find another means to move their employees aroundLet's get one thing clear. I'm not defending United's actions. I think they couldn't have handled this situation worse than they did. I'm talking about from a strictly legal standpoint, they broke no laws.
Had they handled it well, it wouldn't be on the national news.
With Computers these days, how hard is it to REALLY keep track of the fact that you have 150 seats on an airplane to fill and count down the number remaining as you sell the seats? It's MATH...and computer applications can even do THAT for you there days...
United Airlines, however, over-sold, over-booked their flight. When they figured that out at the gate (because evidently they could not figure out they had done so before that), they offered passengers $400 if they would take the next flight in an attempt to 'un-F*' the situation.
After quite a few people took them up on their offer, United allowed people to board the plane. Once on the plane United discovered there were still 4 passengers too many onboard the plane. At that point United asked 4 people to give up their seats, picking 4 people at random - one of them was 'THIS' guy:
United ASKED a man who had bought a ticket in advance and was told he was on this flight to give up his seat. He said, 'NO'. At that point United offered him $800 to give up his seat. He said, 'No'.
Even though the man told United that he was a doctor and had to be at his destination the next morning, United told the gentleman that he had NO CHOICE but to give up his seat:
"The manager told him that security would be called if he did not leave willingly, Bridges said, and the man said he was calling his lawyer. One security official came and spoke with him, and then another security officer came when he still refused. Then, she said, a third security official came on the plane and threw the passenger against the armrest before dragging him out of the plane."
Because United was too incompetent to count the number of seats on a plane versus how many they sold (or just being greedy and making it a policy to do so to ensure all seats are sold), United Airlines physically dragged a doctor off a plane.
I smell a major lawsuit! GOOD!
I have faced a similar situation with them, was forced to take the next flight....which was in the morning (though I did not make them drag my arse off the plane).
Over-booking is either incompetence or bad policy...or both. Physically dragging someone off the plane is also NOT an option. I don't care if United had to offer someone $2,000 or more before someone finally took their offer and gave up their seat voluntarily - it was their screw up. They should have had to keep raising the amount of the money until someone volunteered.
I have a feeling the doctor's lawyers are going to make United pay way more than $800.
Video: Security drags screaming United Airlines passenger off overbooked flight — literally - Hot Air
Roughing up a 69 year old man is not adult behaviorThat sounded more like a scream in pain than an I'm pissed off screamEveryone agrees this was a bad situation caused by the airline, however at some point you need to act like an adult instead of screaming like a child.
Sounded like someone lacking adult behavior.
Not relevant.Sounded like someone lacking adult behavior.
I agree.Force Majeure?
They blame an act of God?
Moving your employees around is under your control. United just chose to find the cheapest way without concern for their passengers