martybegan
Diamond Member
- Apr 5, 2010
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'Deny Boarding'.....but these passengers - this doctor - had already been allowed to board. This was an extra 'FUBAR' mistake.Don't they have to pay cash if they deny a person boarding unilaterally? I though vouchers are only for the volunteers.
Can these United employees not COUNT?! I have been on flights where United allowed a certain number to board, counted the remaining seats, assessed the passenger list, made the call that the flight was over-booked, handled the issue at the gate, but they NEVER allowed anyone on who did not have a seat, specifically so as not to 'tease' the passenger by letting them on the flight only to be asked to leave.
United's Owner is defending his people, but let's face it - they screwed up...a LOT...on this one.
That was their biggest mistake, letting the people on first, then trying to get people off.