Pondering all this medical stuff this past week. . . .in all the myriad numbers of people who checked me in, took vitals, ran me through the ordeal of tests etc. etc. etc., I never felt like more than a faceless number on a chart--there seemed so little concern about how I was feeling about it all or how afraid I might have been or that anybody really gave a damn whatsoever about me. I was a slab of meat to be appropriately evaluated so they could bill for the service rendered. And nobody who would actually have to treat the problem wanted anything to do with me.
That one urgent care doc did at least address me as a person, and a subsequent nurse I haven't met but heard the compassion through the phone heard me out, understood my situation, and got me some help and an appointment to see a doctor who can move this process forward. I am extremely grateful to those two people who just being who they were gave me some hope and encouragement that it wasn't all hopeless.
We never know what taking the time to hear somebody's concerns and fears without judgment or criticism will do for that person. But God bless those who have the instincts to do that.
I'm a firm believer that our mental state can have a huge impact on our physical well-being...unfortunately, medical school does not give enough emphasis on practicing effective bedside manner techniques.
I just abhor the cattle call kind of medical care most of us get these days. Just a little bit of empathy and appreciating the patient's fears and concerns instead of just going through all the proper motions can make such a huge difference. But amidst all that impersonal though proper routine this past week, those two angels made a huge difference. We never know when or how much we will be another person's angel.
Doctors have zero training in actual patient care. And I do mean zero. Sad really because there are hundreds of studies indicating if you like and trust your health care provider the clinical outcomes are much improved.
I worked in a big city ER for many years. We saw around 150,000 people a year (it was the busiest in the State). I did mental health and neurological evals.
It is funny because the M.D.'s there would joke with me about how little they thought or cared about the patients they saw. One told me....."I'm like a high priced Toyota mechanic. I'm basically working on a car engine." Another told me...."I can't really remember any of the patients I've worked on."
Doctors are mostly math/science geeks. They get into medicine for the money or the status....not to really help folks. Of course there are always exceptions, but I think that is a very fair general rule.