I ended up having to send an e-mail via the obscure "Contact Us" link at the lower right... 
I wrote out a message (at least one of you mods knows why) and attempted several times to Start Conversation --- every single time it returned an error saying "(whatever name/names entered) could not be found". Didn't matter how many or how few names I put in there, I pared it down to a single name (in this case WinterBorn which is obviously a real name) and it "could not be found". This makes it impossible to start a PM with anybody.
As an additional test I tried to send a test PM to myself. Soon as I click "Send" the name disappears. And I notice there's no drop-down suggestions appearing when typing the first few letters, e.g. usually if you type "@fla" you'll see FlaCalTenn appear. That doesn't happen. It DOES happen in the message body but won't show up in the address bar.
Of course, FlaCalTenn could be a hard guy to find, being simultaneously in three states......

I wrote out a message (at least one of you mods knows why) and attempted several times to Start Conversation --- every single time it returned an error saying "(whatever name/names entered) could not be found". Didn't matter how many or how few names I put in there, I pared it down to a single name (in this case WinterBorn which is obviously a real name) and it "could not be found". This makes it impossible to start a PM with anybody.
As an additional test I tried to send a test PM to myself. Soon as I click "Send" the name disappears. And I notice there's no drop-down suggestions appearing when typing the first few letters, e.g. usually if you type "@fla" you'll see FlaCalTenn appear. That doesn't happen. It DOES happen in the message body but won't show up in the address bar.
Of course, FlaCalTenn could be a hard guy to find, being simultaneously in three states......
