I ignore all such texts and emails. Anything received from the bank shows your full name and the last 4 digits of your bank card in the UK.
I received missed calls from the bank, so I enquired at my local branch if the number was legit. It was, so I rang that number as it was the fraud department. They blocked some transactions and sent me a new card.
Second incident was the taxman rang me and wanted to go through security with me. I declined, asked for his name and I rang the legit HMRC phone number off their website. They put me through to the guy, it was legit. It was just to go over a CIS tax query that I had asked them about via letter.
My rules are, never ever trust any communication that comes through, never click any links, and never assume the supplied phone number is correct.
I received missed calls from the bank, so I enquired at my local branch if the number was legit. It was, so I rang that number as it was the fraud department. They blocked some transactions and sent me a new card.
Second incident was the taxman rang me and wanted to go through security with me. I declined, asked for his name and I rang the legit HMRC phone number off their website. They put me through to the guy, it was legit. It was just to go over a CIS tax query that I had asked them about via letter.
My rules are, never ever trust any communication that comes through, never click any links, and never assume the supplied phone number is correct.