In light of what has been exposed with fraud, I can understand the reasoning for it.
I don't see an issue, I mean there might be the invalid that would have a problem, but probably
already signed on to the "my Social Security" on line service.
Beginning March 31st, people will no longer be able to verify their identity to the SSA over the phone and those who cannot properly verify their identity over the agency’s “my Social Security” online service, will be required to visit an agency field office in person to complete the verification process, agency leadership told reporters Tuesday.
The change will apply to new Social Security applicants and existing recipients who want to change their direct deposit information.