Well, speaking as a professional resume writer and forgetting for the moment that I disagree with you on everything.
So your work experience is about two job as a franchise owner covering about 16 years of work experience. that's probably fine. I usually tell people not to go back more than 15 years on a resume, anyway.
Your education is probably fine as well. The fact you have a bachelor's degree is more than enough.
Clearly the experience you have does suit you to a job for management, for customer service or sales.
Everyone has skills, it's just a matter of defining them.
The idea is to identify the work you want to go into and then make sure your resume reflects the industry. This is actually a lot easier than it sounds.
