Two words people...CREDIT UNION~
For the second time this year, Wells Fargo acknowledged that deposits were not showing up in customers' accounts. In an emailed statement Friday morning, a Wells Fargo representative said the issue was affecting a "limited number of customers," and that "the vast majority" of instances had been resolved before noon, while the "few remaining" would be resolved soon.
This week's incident mirrored one encountered by Wells Fargo customers in March, which the company then blamed on an unspecified "technical issue."
The Wells Fargo representative declined to comment further Friday about what caused this week's incident, nor specify whether it was related to the March incident, nor exactly how many customers had been affected.
The outage comes as NBC News reports phony bank accounts have resurfaced at Wells Fargo. The bank has paid billions in fines and has cycled through two CEOs since the issue was first reported in 2011. This time, the issue was blamed on third-party fraudsters. Wells Fargo representative Amy Bonitatibus told NBC News that allegations of unlawful activity by Wells Fargo are without merit and that identity theft is a broad industry problem that the bank is working to address.
Customers nationwide appeared to be affected by this week's outage.
Jeani Cortez, a single, disabled, self-employed accountant and Alaska resident, says she was supposed to have paid her rent, gas, electric and internet payments for the month by now with funds she deposited Wednesday.
Customers scramble after deposits disappear from Wells Fargo accounts
For the second time this year, Wells Fargo has acknowledged that direct deposits were not showing up in customers’ accounts.
www.nbcnews.com
For the second time this year, Wells Fargo acknowledged that deposits were not showing up in customers' accounts. In an emailed statement Friday morning, a Wells Fargo representative said the issue was affecting a "limited number of customers," and that "the vast majority" of instances had been resolved before noon, while the "few remaining" would be resolved soon.
This week's incident mirrored one encountered by Wells Fargo customers in March, which the company then blamed on an unspecified "technical issue."
The Wells Fargo representative declined to comment further Friday about what caused this week's incident, nor specify whether it was related to the March incident, nor exactly how many customers had been affected.
The outage comes as NBC News reports phony bank accounts have resurfaced at Wells Fargo. The bank has paid billions in fines and has cycled through two CEOs since the issue was first reported in 2011. This time, the issue was blamed on third-party fraudsters. Wells Fargo representative Amy Bonitatibus told NBC News that allegations of unlawful activity by Wells Fargo are without merit and that identity theft is a broad industry problem that the bank is working to address.
Customers nationwide appeared to be affected by this week's outage.
Jeani Cortez, a single, disabled, self-employed accountant and Alaska resident, says she was supposed to have paid her rent, gas, electric and internet payments for the month by now with funds she deposited Wednesday.