Printer doesn't print on 4 X 6 Photo paper from tray

[Chuckt]

We got a new printer because the old one stopped working.

They gave us five free sheets of printer paper that uses a separate tray. It was working fine until I adjusted some of the settings. I looked online for help and the help wasn't much better.

Our printer takes 8 X 10 inch paper and there is a separate tray for 4 x 6 Photo paper.

When you go into the settings, both settings have to be correct. The printer knows somehow if you are printing a document or a picture but when I messed with the settings, it wasn't printing at all.

When you go into the settings of a printer that has both a tray for photos and a tray for paper, both settings have to be correct. You can't have one correct and expect the printer to print right.

When I went to print photographs, the pictures started printing on paper.

Here is what you do. Go to properties in the printer settings.

You want your paper to be 8 x 10 inches and the Photo paper to be 4 x 6 or 5 x 7.

That is all. The forums for the Printer company cannot figure this out.
I did that and it worked. No paying fees for immediate help. This is all you need for the newer printers out there.

 

[Chuckt]

The problem we had today was someone tried to print a coupon from the internet and because it was a picture, it went to the photo tray instead of regular size paper and now we can't reprint the coupon.

Isn't new technology lovely?

 

[XPostFacto]

I have an HP Photosmart 8150, old model. It was bought to print out photo snapshots. I can't speak for your printer, but mine has a button on the tray that must be pushed in if the picture is to print on a 4 X 6 photo paper. Otherwise, it will print out on the 8.5 X 11 paper. It sounds like you have a mechanical issue vs. a software or electronic problem. Find the button for the 4 X 6 photo tray and push it in. It should work.