- Sep 2, 2008
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Employee: Borders Is Making Us Push Gift Cards That May Be Worthless If Company Declares Bankruptcy - The Consumerist
What do you think USMB? Is it unethical for Borders to be having employees sell gift cards to people that would be worthless the minute they declare Chapter 11 Bankruptcy (which is very likely at the moment)?
I don't want to assume, but I wonder whether when people get gift cards from Borders, they are informed that if the company declares bankruptcy that they are worthless. I could always try it myself since I shop there from time to time. Though these days if I buy any books, it's online.
Employee: Borders Is Making Us Push Gift Cards That May Be Worthless If Company Declares Bankruptcy
I am a Borders Books employee. I have been employed as a bookseller for 3.5 years. I am extremely concerned by the recent behavior of our corporate officers. The past few years haven't been pleasant for Borders employees. We have lived with constant threats from upper management, pressure to sell various nicknacks, and of course, the infamous "make book" fiasco from 2009. (We were forced to sell specific books to each customer and many, many lost their jobs over this.)
Now, with bankruptcy (possibly) looming, we are being told to focus solely on our new Borders Rewards Plus program. Again, we are living with threats of losing our jobs, having our hours cut,etc.,etc. if we do not sell these memberships. Most of us are not comfortable selling these cards because we are unsure if Borders will be around in 6 months. Management has not said one word to any employee about our financial situation. Whatever the motivation for pushing these cards on customers, it seems unethical.
What do you think USMB? Is it unethical for Borders to be having employees sell gift cards to people that would be worthless the minute they declare Chapter 11 Bankruptcy (which is very likely at the moment)?
I don't want to assume, but I wonder whether when people get gift cards from Borders, they are informed that if the company declares bankruptcy that they are worthless. I could always try it myself since I shop there from time to time. Though these days if I buy any books, it's online.