- Dec 17, 2009
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... A machine called me today. Yes, it was an automated call. I had a choice of taking it or not. Since it was from BCBS, I took it. It turns out I was getting a lecture about not going to the emergency room for minor complaints. If it were a person and I could tell them that I have some expertise in health care, and that by doing a lot of my own pump and Hickman catheter care I am saving them thousands of dollars because they don't have to pay home health to come out and do it for me, I might have stayed on the line. But this was a machine, condescending, talking to me like I was 12. That is over the top. So, I hung up.
It might have been appropriate for their new customers who signed on because of Obamacare. But I have been with them for years now and the company certainly has the goods on the gravity of what I deal with every day.
Welcome to the world of Obamacare~!
Has anyone else gotten similar calls?
It might have been appropriate for their new customers who signed on because of Obamacare. But I have been with them for years now and the company certainly has the goods on the gravity of what I deal with every day.
Welcome to the world of Obamacare~!
Has anyone else gotten similar calls?