Ernie S.
Diamond Member
Interesting guy and idea...Fast food hasnt been very good to the people who work in fast food, Pepper said.
So with his Boston-based chain, which has outposts in downtown Washington and Bethesda, Pepper has tried to build a more welcoming workplace by relying heavily on suggestions from rank-and-file employees. Pepper and his regional managers hear these recommendations at regular leadership retreats, where they invite local team leaders entry-level managers who typically make $12-14 per hour to share their thoughts.
The whole point is giving people a voice so its not like corporate deciding this is what you should value, he said.
Over the years, a number of changes have arisen from these sessions. For example, representatives from the Washington area restaurants mentioned that their teams didnt have a nice spot to go when they were on break during their shifts. Often, they were stuck simply grabbing a table in the dining area, which didnt feel like much of a respite.
So Boloco outfitted those stores with relaxation lounges, private break rooms that contain flat screen televisions, reclining chairs and chalk boards for doodling."
Boloco tries to put a different spin on the fast-food workplace - Washington Post
A place I worked had tap beer, pool tables and a gym.