. . . and here is where the meat in her resentment exposes itself "Some (actually a lot) of people have their lives wrapped up so tight into their unions that they can't see beyond their nose. They think that companies are obligated to give them everything they want, not necessarily what they need."
And she is correct. Many union workers have exactly the attitude that she describes.
Look at the absurd reaction that unions mounted to Gov. Walker's perfectly sane, reasonable labor reforms for state workers in Wisconsin. He did nothing more than bring state workers' bargaining rights and benefits into line with those of federal union workers.
And look what has happened since Wisconsin state employees have been given the option of not paying union dues: thousands of state workers have left their unions. The state's second-largest public employee union has lost over half its members.
The leaders of public sector unions frequently make irresponsible, unreasonable demands, and many counties and cities are in financial crises because they agreed to those demands and now the bills are finally coming due.
I have no problem with a union as long as the union is ethical and reasonable. Good unions can perform a valuable service for workers. But there are far too many rotten unions.