WA Obamacare exchange mistakenly takes money out of people's bank accounts

[Little-Acorn]

Is there any form of screwup, any outrageous mistake, any malfunction that Obamacare has not made yet?

Can you imagine the screaming in the media if Republican program had racked up a record of failures like this?

...and 30% or more of voters still think we are on the right track....

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Reports of erroneous WA health exchange debits | kgw.com Portland

Reports of erroneous WA health exchange debits

by ELISA HAHN / KING 5 News
Posted on December 10, 2013 at 8:28 AM

For the second week in a row, the Washington Healthplanfinder website is down, and it's causing problems for people who are dealing with billing issues. Some of them say the website is mistakenly debiting their accounts.

Shannon Bruner of Indianola logged on to her checking account Monday morning, and found she was almost 800 dollars in the negative. “The first thing I thought was, ‘I got screwed,’” she said. The Bruners enrolled for insurance on the Washington Healthplanfinder website, last October. They say they selected the bill pay date to be December 24th. Instead the Washington Healthplanfinder drafted the 835 dollar premium Monday.

Josh Bruner started his own business this year as an engineering recruiter. They said it’s forced them to pay a lot of attention to their bills and their bank accounts. “Big knot in my gut because we're trying to keep it together,” said Shannon Bruner. “It's important to me that this kind of stuff doesn't happen.”

They're not alone. One viewer emailed KING 5 saying, "They drafted my account this morning for a second time." Another woman on Facebook with a similar problem commented, "We are all in the same boat."

“We've got to figure out how to get money to pay the bills for the next week or two until we have another check come through,” said Josh Bruner. “It's just crazy.”

Washington Healthplanfinder emailed the Bruners a few days ago telling them to log in to view their invoice, something they couldn't do because the website has been down. The Bruners haven't been able to get through on the helpline either. They finally contacted Healthplanfinder administrators by posting a message on their Facebook page.

Washington Healthplanfinder tells KING 5 their staff is looking into the problem.

 

[Vox]

WA is a blue state, isn't it?

well, they get what they vote for.

 

[B. Kidd]

Sheeple deserve to get shorn.

 

[Kosh]

So I wonder if the government will compensate these people for the overdraft fees.

 

[B. Kidd]

So I wonder if the government will compensate these people for the overdraft fees.

They can always hold their breath, and wait.

 

[tinydancer]

Aye carumba, just when you think they can't fuck it up any further, they fuck it up further!!!!!!!!!!!!!

Unreal.

 

[william the wie]

Stay cool Ocare doesn't start really screwing people until 1/1/14 and the real bad news hits 1/1/15 when the business exchanges go into effect. So far the term "No grease and a rusty tincan for a rubber." has not yet become the new nick name for the ACA wait the relatively short while that will take and you will be able to scream at your opponents more effectively.