thereisnospoon
Gold Member
A Charlotte hotel restaurant and others are being investigated by the NC Attorney General for possible price gouging related to surcharges added to food bills during the CIAA Basketball tournament days.
Rather than go to the restaurants and ask if there are such surcharges added during other events, the AG is investigating based on bias.
Attorney General weighs in on CIAA surcharge
Now, there is an underlying issue here.
That issue is that black customers tend to tip servers far less( if at all) than members of other groups.
This independent study from Cornell University shows the numbers.
Race Differences in Tipping Questions and Answers for the Restaurant Industry - Cornell School of Hotel Administration
WBTV interviewed black owned businesses in Charlotte on the matter. The general consensus is that blacks do indeed tend to be much more demanding and tip much less than others
Academic studies suggest black restaurant patrons are not good t - WBTV 3 News Weather Sports and Traffic for Charlotte NC
I worked in food and beverage as a bartender in a popular sports bar. From personal experience while most of our black customers who were regular patrons tipped no lower than normal, many other one time or occasional black customers tipped very little or not at all.
I have a friend who is in restaurant management. He used to run a sports bar in Downtown Charlotte. During popular events such as SpeedStreet,( NASCAR themed street festival) 4th of July celebrations, many heavily attended conventions and other events, there would be upcharges to assist waitstaff and bartenders to insure they were being compensated properly for the additional work.
Parties of 5 or more per table were charged an additional 18% on their bill and the server was required to inform the customers ahead of time. This was company policy and in accordance with NC Law.
Rather than go to the restaurants and ask if there are such surcharges added during other events, the AG is investigating based on bias.
Attorney General weighs in on CIAA surcharge
Now, there is an underlying issue here.
That issue is that black customers tend to tip servers far less( if at all) than members of other groups.
This independent study from Cornell University shows the numbers.
Race Differences in Tipping Questions and Answers for the Restaurant Industry - Cornell School of Hotel Administration
WBTV interviewed black owned businesses in Charlotte on the matter. The general consensus is that blacks do indeed tend to be much more demanding and tip much less than others
Academic studies suggest black restaurant patrons are not good t - WBTV 3 News Weather Sports and Traffic for Charlotte NC
I worked in food and beverage as a bartender in a popular sports bar. From personal experience while most of our black customers who were regular patrons tipped no lower than normal, many other one time or occasional black customers tipped very little or not at all.
I have a friend who is in restaurant management. He used to run a sports bar in Downtown Charlotte. During popular events such as SpeedStreet,( NASCAR themed street festival) 4th of July celebrations, many heavily attended conventions and other events, there would be upcharges to assist waitstaff and bartenders to insure they were being compensated properly for the additional work.
Parties of 5 or more per table were charged an additional 18% on their bill and the server was required to inform the customers ahead of time. This was company policy and in accordance with NC Law.