Go here for the story. I guess the moral of the story is that if anything has to be said, don't say it until the "nightmare" is over with which in my opinion is the way to go because then a more thorough review will be out there. Because of how early the lady's two cents was thrown down, now she will never know if things would have gotten better or not.
God bless you and the lady and her grand daughter always!!!
Holly
God bless you and the lady and her grand daughter always!!!
Holly