OCA
VIP Member
Speaking of outsourcing and economic protectionism, my opinion is outsourcing at least in terms of customer service is a fucking joke.
I call HP customer service the other day(first of all it took me two days to get through) then I get some dot head over in India who I cannot understand one friggin word of his English, I explain my problem, he talks to me(while every other sentence i've got to stop him and say "what the hell did you just say? I can't understand you") then he can't resolve my problem so I ask to speak to a supervisor, I stayed on the phone for an hour, no supervisor. 5 days later i'm unable to get through.
I call HP customer service the other day(first of all it took me two days to get through) then I get some dot head over in India who I cannot understand one friggin word of his English, I explain my problem, he talks to me(while every other sentence i've got to stop him and say "what the hell did you just say? I can't understand you") then he can't resolve my problem so I ask to speak to a supervisor, I stayed on the phone for an hour, no supervisor. 5 days later i'm unable to get through.