Major automaker (VW) axes touchscreen controls and restores buttons after driver backlash: 'It's not a phone'

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"Volkswagen interiors are about to undergo a major transformation – and the shift might leave the brand’s futuristic designs in the rearview mirror. VW, the world’s second-largest carmaker by global sales, revealed plans to reintroduce physical buttons and dials, replacing the digital interfaces that studies show have been stressing out drivers.

For years, the company had leaned into cost-cutting measures and sleek, high-tech cabins featuring haptic buttons and digital controls for everything from audio to climate settings. Drivers complained that tech-heavy cars were difficult to operate while driving: passengers would have to tap through multiple screens to locate air conditioning fan speeds, or fiddle with a series of sliders to modify music volumes.

But the brand's top designer, Andreas Mindt, announced VW will 'will never, ever make this mistake again,' in an interview with Autocar. 'Honestly, it’s a car. It’s not a phone: it’s a car,' Mindt said.

The shift back to physical buttons will kick off next year with the launch of VW’s new compact electric vehicle, the ID.2all. "

Joy as automaker axes hated controls, restores buttons: 'not a phone'

They’re finally listening to consumers. The all digital format has been largely maligned.

People want tech but they still want at least some physical controls like volume knobs and temp control knobs.

Bold move Cotton.....It'll be interesting to see if VW is leading the way or holding themselves back.
 
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