- Oct 20, 2013
- 56,279
- 17,975
- 2,250
Did you ever put an ad on Ebay ? Lots of people have, and judging by the amount of ads there are there, it looks like everybody in America is running an ad there. Here's the problem with Ebay.
1. Too much information. Too many words. This is a common problem with a lot of things nowadays. Young people still in the workforce seem to have the idea that the more words they stuff into something, the better the communication. False. All it does is make what you are looking for, be like a needle in a haystack.
2. Similar to the exhausting multiple menus in telephone calls, it is near impossible to get a live person on the phone. It can be done, but you have to really be diligent and work hard to find that option, and it is only after you have gone into the live chat and talked to their worthless bots, which like the phone multiple menus, offer you 100 things you're not interested in.
3. How much does it cost ? This is hidden deep down in the mouse clicks. Should be the first thing they tell you. (along with their phone #)
4. In general, Ebay is waaay too complicated. I put the same ad in Craigslist (for an electric scooter), and it was simple, direct, and efficient, no problem at all.
5. Ebay kept running my ad as an Auction, and put in a starting bid of $114. Whaat? I'm selling the vehicle for $2,100, not $114. So people were contacting me, offering $114 for the scooter.
6. All this is very likely the result of people sitting in a conference room and coming up with ideas about what they can do to improve the service, then adding, adding, non-stop adding, making the system bloated. Subtracting would be a better idea.
1. Too much information. Too many words. This is a common problem with a lot of things nowadays. Young people still in the workforce seem to have the idea that the more words they stuff into something, the better the communication. False. All it does is make what you are looking for, be like a needle in a haystack.
2. Similar to the exhausting multiple menus in telephone calls, it is near impossible to get a live person on the phone. It can be done, but you have to really be diligent and work hard to find that option, and it is only after you have gone into the live chat and talked to their worthless bots, which like the phone multiple menus, offer you 100 things you're not interested in.
3. How much does it cost ? This is hidden deep down in the mouse clicks. Should be the first thing they tell you. (along with their phone #)
4. In general, Ebay is waaay too complicated. I put the same ad in Craigslist (for an electric scooter), and it was simple, direct, and efficient, no problem at all.
5. Ebay kept running my ad as an Auction, and put in a starting bid of $114. Whaat? I'm selling the vehicle for $2,100, not $114. So people were contacting me, offering $114 for the scooter.
6. All this is very likely the result of people sitting in a conference room and coming up with ideas about what they can do to improve the service, then adding, adding, non-stop adding, making the system bloated. Subtracting would be a better idea.