Advice on both my employees

[Quasar44]

Both employees are very stable and mature and very reliable . This has been almost impossible to achieve the last 4.5 yrs

Bad news - both are kind of “ sissies “ and they don’t up sell !!!

I am great at turning $12 prices to $32 dollars

I have spoken to them and they understand but still don’t produce

If I fired them both there is no telling what I will get next

 

[Natural Citizen]

I usually leave and don't buy anything if someone tries to upsell me junk.

It's annoying.

 

[MisterBeale]

Honest folks tend to be reliable and hard workers.

. . . so, you want to try to turn folks that are honest, with integrity against their nature?

 

[Scottish_Brexiteer_UK]

Both employees are very stable and mature and very reliable . This has been almost impossible to achieve the last 4.5 yrs

Bad news - both are kind of “ sissies “ and they don’t up sell !!!

I am great at turning $12 prices to $32 dollars

I have spoken to them and they understand but still don’t produce

If I fired them both there is no telling what I will get next

Up-selling and being pushy/chancing just isn't in some folks natures.

I'd be inclined to keep them for the positives you mentioned because if you get a couple of wasters in their place, it's not always that easy to just get rid and flip them. It's quite hard to get rid of someone just because you don't like them and they're poor at their job - even things like non-compliance and unreliability, if the employees are clued up can get around that very easily too by pulling a few cards.

I'd try re-training the existing two and addressing concerns they have about up-selling - it might be a confidence thing. Reassure them.

 

[Fueri]

Are they making a commission?

 

[cnm]

Dude, what you really need is advice on their employer.

 

[Dekster]

Both employees are very stable and mature and very reliable . This has been almost impossible to achieve the last 4.5 yrs

Bad news - both are kind of “ sissies “ and they don’t up sell !!!

I am great at turning $12 prices to $32 dollars

I have spoken to them and they understand but still don’t produce

If I fired them both there is no telling what I will get next

Exhaustion from working all day alone probably. Upselling is annoying. I stopped frequenting a local store that always presses cashiers to upsell candybars and crap at the registers.

 

[cnm]

I am great at turning $12 prices to $32 dollars

I suppose that means you piss off so many customers they don't return, which is why you have the worst performing franchise.

 

[BULLDOG]

I'd like to give them some advice too.

Quit and go find a job working for someone who isn't batshit crazy.

 

[Winco]

I'm thinking VAPE/SMOKE shop.

A franchise with ONLY 2 employees???????

 

[Quasar44]

Upselling ?? In my franchise is different
I basically name the price and they either pay it or leave. It’s 50-50

 

[Quasar44]

I don’t own a vap or weed store

 

[Jimmy_Chitwood]

Both employees are very stable and mature and very reliable . This has been almost impossible to achieve the last 4.5 yrs

Bad news - both are kind of “ sissies “ and they don’t up sell !!!

I am great at turning $12 prices to $32 dollars

I have spoken to them and they understand but still don’t produce

If I fired them both there is no telling what I will get next

Any sales technique in I take a giant step backwards. I'm more than willing to back out of the original sale.

I love to call them on their sales technique and laugh at them and tell them how silly it is and how I am insulted by it

 

[Quasar44]

cnm
I am not the worst this year !!!
I was the worst in 2019 and 20
. This year I have jumped over at least 5 franchises!!!

 

[Quasar44]

Fueri
No !!!
I am paying them well over the $9.50 minimum wage !!
They’re making good $$$ at 13 dollars

 

[Quasar44]

They are spineless and costing me $$$
I go right to the big upsell or I get zero

 

[Wyatt earp]

Fueri
No !!!
I am paying them well over the $9.50 minimum wage !!
They’re making good $$$ at 13 dollars

Where do they live if your telling us your stupid carpet bump apartment cost $1,6900 a month?

 

[Moonglow]

Upselling ?? In my franchise is different
I basically name the price and they either pay it or leave. It’s 50-50

You running an adult bookstore with sex gadgets for sale?

 

[Quasar44]

bear513
I am getting the bedroom bumps fixed soon
I counted 4 major ones and 3-4 moderate

 

[cnm]

They’re making good $$$ at 13 dollars

At least they'll be able to starve with dignity, eh?