AT&T CEO says hard to find skilled U.S. workers

Discussion in 'Economy' started by Shogun, Mar 27, 2008.

  1. Shogun
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    SAN ANTONIO, Texas (Reuters) - The head of the top U.S. phone company AT&T Inc (T.N) said on Wednesday it was having trouble finding enough skilled workers to fill all the 5,000 customer service jobs it promised to return to the United States from India

    "We're having trouble finding the numbers that we need with the skills that are required to do these jobs," AT&T Chief Executive Randall Stephenson told a business group in San Antonio, where the company's headquarters is located.

    So far, only around 1,400 jobs have been returned to the United States of 5,000, a target it set in 2006, the company said, adding that it maintains the target.

    Stephenson said he is especially distressed that in some U.S. communities and among certain groups, the high school dropout rate is as high as 50 percent.

    "If I had a business that half the product we turned out was defective or you couldn't put into the marketplace, I would shut that business down," he said.

    Gone are the days when AT&T and other U.S. companies had to hire locally, he said.

    "We're able to do new product engineering in Bangalore as easily as we're able to do it in Austin, Texas," he said, referring to the Indian city where many international companies have "outsourced" technical and customer support workers.

    "I know you don't like hearing that, but that's the way it is," he said.

    Stephenson said neither he nor most Americans liked the situation, and the solution was a stronger U.S. focus on education and keeping jobs. Business needed to help, such as AT&T's repatriation of service positions and education grants, he added.

    http://news.yahoo.com/s/nm/20080327/tc_nm/att_workforce_dc


    *cough* bullshit *cough*


    a Ceo cant find technical employees in the most educated nation on the face of the planet probably isn't making lame assed excuses for outsourcing jobs in order to maximize profit by pinking his staff... from India. A nation who still venerates cows.

    :rolleyes:
     
  2. Ravi
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    Ravi Diamond Member

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    That guy's lying. One of my brothers worked for a huge credit company that employed thousands of people in just those jobs all around the country. A couple of years ago they moved their operations to India and all those people lost their jobs.

    ATT just isn't looking very hard.
     
  3. manifold
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    manifold Diamond Member

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    Maybe he's not lying. Maybe their offering $7.50/hour.
     
  4. midcan5
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    midcan5 liberal / progressive

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    I agree that is BS, especially since most of those jobs follow scripts. Call India sometime and you know the person is simply following some scripted expert system, two minutes into a unresolved call they are tapping their neighbor on the shoulder for help.
     
  5. Shogun
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    whats more.. some conservative will take this as an indication that TAXES on the wealthy caused this apparent vacuum of American employees who can manage to work the headset and telephone.
     
  6. nibor
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    nibor Senior Member

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    Tell the same lies long enough and people believe them..................we've been living it since that asshole Reagan started spinning it.................and now the lie is universal..................some of these beaurocratic basTARDS oughta be clubbed like seals for creating the scenario...........:rolleyes:
     
  7. Shogun
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    the same people who wrap themselves up in a flag shaped lapel pin as if they give a damn about the American people the day after an election.
     
  8. nibor
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    nibor Senior Member

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    I think............let all the rats jump off the ship................THEN LOCK the ship, kick all the corporations that jumped, OUT, DISALLOW THEM FROM DUMPING THEIR JUNK ON US ANYMORE................... RETOOL AND START AGAIN without all these fucking traitors, who care nothing of the strength and welfare of this nation.....................and only our money which isn't worth dick anymore, just like the garbage they're feeding us...............:rolleyes: :eusa_think:
     
  9. Shogun
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    I say offer a scale of complete tax write off depending on the percentage of job created in the US. multinational conglomerates can have a tariff imposed on all imported goods. We are, by default, facilitating China's communism by not making them create markets in their own nation while using the US as a primer to start their adventure in capitolism. The same with India. Why should they create a middle class in their own society when ours is disposable?
     
  10. nibor
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    nibor Senior Member

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    WHAT jobs, useless service jobs plugged in on a customer service telephone>>>>>>>?

    we are headed in completely the wrong direction!!!!!!!!!!:eusa_drool: :eusa_think:
     

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