Your thoughts on calling McDonalds Corporate and reporting a manager?

[CrazyTrader55]

So.... I do not make a habit out of this kind of thing. In fact it's the first time I ever called a corporate complaint line for any reason.

The story: I am doing a fundraiser for a Scout Troop, and needed some change. Went to local McDonalds for lunch. The manager was running the only register (most everyone uses the kiosks these days. After informing him that I was going to order lunch, I asked nicely if I could get four $5's in exchange for my one $20. Immediate reaction: "we don't normally do that". I said, well, can you make an exception this particular time. No but he said he could change my $20 on the order (which would have given me about $9 change, NOT ENOUGH.) I ordered. I take out my credit card to pay, figuring then, he can give me the four $5's for my $20. He still refused. I said, so you're not going to help me? Answer, no I'm not. I called him an asshole and left. Went over to Chik-Fil-A, asked them to change the $20 for the $5's. They did! I then called McDonalds corporate later that day and reported the manager for poor service. Corporate said he will be reprimanded.

GOOD! If there's one thing I've learned about business, is that you take care of your customers and you do it with a decent attitude.

 

[1srelluc]

Fundraiser for a scout troop and you were unprepared?

I keep $100.00 in fives and ones in my vehicle (bank envelope) for drive-thrus, and the occasional yard sale.

 

[Thunk]

I don't bother to complain. I just stop going there & laugh my ass off when they go out of business

Refusing them your business is the best way to hurt them!

 

[sparky]

If there's one thing I've learned about business, is that you take care of your customers and you do it with a decent attitude.

true.....
but then i'm choosey about just who i'd like for a 'customer' ....~S~

 

[1srelluc]

true.....
but then i'm choosey about just who i'd like for a 'customer' ....~S~

Yep, sometimes a Karen customer needs to be "fired".

 

[Foxfyre]

So.... I do not make a habit out of this kind of thing. In fact it's the first time I ever called a corporate complaint line for any reason.

The story: I am doing a fundraiser for a Scout Troop, and needed some change. Went to local McDonalds for lunch. The manager was running the only register (most everyone uses the kiosks these days. After informing him that I was going to order lunch, I asked nicely if I could get four $5's in exchange for my one $20. Immediate reaction: "we don't normally do that". I said, well, can you make an exception this particular time. No but he said he could change my $20 on the order (which would have given me about $9 change, NOT ENOUGH.) I ordered. I take out my credit card to pay, figuring then, he can give me the four $5's for my $20. He still refused. I said, so you're not going to help me? Answer, no I'm not. I called him an asshole and left. Went over to Chik-Fil-A, asked them to change the $20 for the $5's. They did! I then called McDonalds corporate later that day and reported the manager for poor service. Corporate said he will be reprimanded.

GOOD! If there's one thing I've learned about business, is that you take care of your customers and you do it with a decent attitude.

He could have done it more diplomatically but it is a problem for businesses when they get an influx of big bills, i.e. $20 or more as they run the risk of running out of smaller bills to make change for their regular customers. He could have said he was very sorry but they are running low on $5 bills and they need them for the lunch rush hour and made a suggestion of where you could get the $20 broken down.

I don't know how people reach management level at places like that without developing some people skills, but McDonalds is so automated anymore, I suppose they don't think that is so important.

 

[Rambunctious]

Calling them won't do any good... I would let it go...

 

[DakotaKai_fan20]

Personally, it wasn't McDonald's. I had this one interaction were an employee from Dominos proceeded to I kid you not, piss on the pizza I ordered in plain sight. They wouldn't let me get a refund. I complained to corporate and they said that the employee will be fired and corporate gave me my money back.

 

[rightwinger]

Personally, it wasn't McDonald's. I had this one interaction were an employee from Dominos proceeded to I kid you not, piss on the pizza I ordered in plain sight. They wouldn't let me get a refund. I complained to corporate and they said that the employee will be fired and corporate gave me my money back.

Sounds fake

 

[DakotaKai_fan20]

Sounds fake

No, I saw it with my two eyes.

 

[Crepitus]

So.... I do not make a habit out of this kind of thing. In fact it's the first time I ever called a corporate complaint line for any reason.

The story: I am doing a fundraiser for a Scout Troop, and needed some change. Went to local McDonalds for lunch. The manager was running the only register (most everyone uses the kiosks these days. After informing him that I was going to order lunch, I asked nicely if I could get four $5's in exchange for my one $20. Immediate reaction: "we don't normally do that". I said, well, can you make an exception this particular time. No but he said he could change my $20 on the order (which would have given me about $9 change, NOT ENOUGH.) I ordered. I take out my credit card to pay, figuring then, he can give me the four $5's for my $20. He still refused. I said, so you're not going to help me? Answer, no I'm not. I called him an asshole and left. Went over to Chik-Fil-A, asked them to change the $20 for the $5's. They did! I then called McDonalds corporate later that day and reported the manager for poor service. Corporate said he will be reprimanded.

GOOD! If there's one thing I've learned about business, is that you take care of your customers and you do it with a decent attitude.

They lied. as far as I know all McDonald's are franchises these days. the corporate office doen't care.

 

[Zincwarrior]

So.... I do not make a habit out of this kind of thing. In fact it's the first time I ever called a corporate complaint line for any reason.

The story: I am doing a fundraiser for a Scout Troop, and needed some change. Went to local McDonalds for lunch. The manager was running the only register (most everyone uses the kiosks these days. After informing him that I was going to order lunch, I asked nicely if I could get four $5's in exchange for my one $20. Immediate reaction: "we don't normally do that". I said, well, can you make an exception this particular time. No but he said he could change my $20 on the order (which would have given me about $9 change, NOT ENOUGH.) I ordered. I take out my credit card to pay, figuring then, he can give me the four $5's for my $20. He still refused. I said, so you're not going to help me? Answer, no I'm not. I called him an asshole and left. Went over to Chik-Fil-A, asked them to change the $20 for the $5's. They did! I then called McDonalds corporate later that day and reported the manager for poor service. Corporate said he will be reprimanded.

GOOD! If there's one thing I've learned about business, is that you take care of your customers and you do it with a decent attitude.

So you fucked over a wage flunkie who was doing his job. Way to go Boomer.

 

[CrazyTrader55]

So you fucked over a wage flunkie who was doing his job. Way to go Boomer.

Hey stupid: I said it was the manager. And I'm not a boomer. Strike 1, and strike 2.

 

[Zincwarrior]

Hey stupid: I said it was the manager. And I'm not a boomer. Strike 1, and strike 2.

You are of course a Boomer
. Congrats for fucking the working man who has no authority.

Fucking Karen.

 

[CrazyTrader55]

He could have done it more diplomatically but it is a problem for businesses when they get an influx of big bills, i.e. $20 or more as they run the risk of running out of smaller bills to make change for their regular customers. He could have said he was very sorry but they are running low on $5 bills and they need them for the lunch rush hour and made a suggestion of where you could get the $20 broken down.

I don't know how people reach management level at places like that without developing some people skills, but McDonalds is so automated anymore, I suppose they don't think that is so important.

He could have said he was very sorry but they are running low on $5 bills and they need them for the lunch rush hour and made a suggestion of where you could get the $20 broken down.
______________________________________

Yep. And if he had been polite about it, I would have also been nice about it.

 

[CrazyTrader55]

You are of course a Boomer
. Congrats for fucking the working man who has no authority.

Fucking Karen.

Do you know how to read?

It wasn't just a worker, it was the store manager.

And I am Generation X, not a boomer.

 

[Zincwarrior]

Do you know how to read?

It wasn't just a worker, it was the store manager.

And I am Generation X, not a boomer.

A manager is nothing and no one uses cash any more you Karen piece of shit.

 

[CrazyTrader55]

A manager is nothing and no one uses cash any more you Karen piece of shit.

Fake news, asshole.

You're probably still down in the dumps because the Marxist lost the election. Go have a good cry.

Nobody uses cash so that's why Chik-Fil-A had no problem at all helping me out. You know, a Christian attitude. I love CFA and will be going there more often now, they earned it today.

 

[Arlette]

So.... I do not make a habit out of this kind of thing. In fact it's the first time I ever called a corporate complaint line for any reason.

The story: I am doing a fundraiser for a Scout Troop, and needed some change. Went to local McDonalds for lunch. The manager was running the only register (most everyone uses the kiosks these days. After informing him that I was going to order lunch, I asked nicely if I could get four $5's in exchange for my one $20. Immediate reaction: "we don't normally do that". I said, well, can you make an exception this particular time. No but he said he could change my $20 on the order (which would have given me about $9 change, NOT ENOUGH.) I ordered. I take out my credit card to pay, figuring then, he can give me the four $5's for my $20. He still refused. I said, so you're not going to help me? Answer, no I'm not. I called him an asshole and left. Went over to Chik-Fil-A, asked them to change the $20 for the $5's. They did! I then called McDonalds corporate later that day and reported the manager for poor service. Corporate said he will be reprimanded.

GOOD! If there's one thing I've learned about business, is that you take care of your customers and you do it with a decent attitude.

Asshole

 

[Zincwarrior]

Fake news, asshole.

You're probably still down in the dumps because the Marxist lost the election. Go have a good cry.

Nobody uses cash so that's why Chik-Fil-A had no problem at all helping me out. You know, a Christian attitude. I love CFA and will be going there more often now, they earned it today.

You are the one who tried to fuck an hourly employee dipshit.