You may not care, but you did make it known about your work ethic. How did I come up with the 700,000? Isn't that the number of union members in the cwa?
commendations? people giving commendations for what you are supposed to do, "your job". This is why I think your trying to blow smoke up someone ass. From my experience with any customer service sector it isnÂ’t what you say it is. Daily commendations? Please stop it. For every daily commendations I am sure there are many on here who could give a horror story about the phone service. Such as those hidden fee's
I'm old school I am sure we are close to the same age. So your rosey colored story does not match up with how the unions have worked.
Ok, I guess we are never going to agree on unions, I can only speak from my experience, and the city I worked in. I'm not trying to blow smoke up anyones butt. That's not me, but you don't know me, so you'll just have to take my word for it, or not.. I worked in an office that worked only with business customers, so when we worked though our lunch, or stayed over our tour working with the outside techs to get the customer back in service, we were given commendations by that customer frequently. They appreciated that fact that we went "beyond the call of duty", and didn't leave when we could have, and make them wait until the next day. You can say that we were just doing our job, but no one forced us to work without pay to get a customer back in service, we did it because of our "work ethics". I'm not saying every employee did this, but quite a few in my office did. I'm sure there are some disgruntled customers, name any business that doesn't have some. As far as hidden fees, I didn't work in the business office, or the billing portion, had nothing to do with that, and neither did the union.. As I said earlier, if you are not satisfied with your service, go somewhere else, you have a choice. We got a quarterly report, and customer satisfaction was always high. Gosh, we must have been doing something right, gasp, even though we are union. My point was, we were never told by the union (CWA) to not work, or slow production. If others say that is true, fine, but not where I worked. Nor, was anyone forced to join the union. They were asked when they were employed, but never forced. Maybe a fourth of my office was non union, and they enjoyed the same benefits and the same representation we did because of the right to work law in Virginia. The union, by law, has to represent them the same as they do the union workers. The only difference is they don't pay union dues, and we do (or did, since I'm retired).
I really don't know how many members CWA has now, if you say 700,000, ok, I was wondering more about the number 1.
I have no idea where you are, so if my "rosey colored story" doesn't match up to yours, I can't help it. I was 16 when I started working, and became a union member, have never worked anywhere else, so really can't compare it to a non union job. I just know that everytime contract time came around, the company tried to take back, or reduce benefits, while making a huge profit off the backs of its workers. If the company was hurting, it would be different, but it isn't now, or hasn't since I worked there. The CEO's salary can attest to that, and it is provided to all shareholders.