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They do it by doing simple tasks that even a chimpanzee could do. Tasks like picking up boxes, stocking shelves and folding clothes.
The correct answer is that the unskilled clerical help doesn't make the Walton's billions. Walmart makes money because of the most innovative supply chain management system in history. Sam Walton effectively invented SCM as a business concept, and propelled his organization to the top of the heap by managing logistics and suppliers, incorporating the same pull philosophy Toyota innovated on the manufacturing floor. Drastically reducing on-hand inventory, thus nearly eliminating shrinkage (theft) and spoilage.
Brain has an IQ of perhaps 80, and thinks that since a customer hands cash to a clerk at checkout, the clerk made the money. He cannot even begin to conceive of sourcing raw materials, establishing EDI to coordinate manufacturing supplier output, establishing regional distribution, creating a real time POS with perpetual inventory to provide JIT restocking.
To the dolt, effort creates wealth. Why he cannot gain millions by digging and filling a hole in an empty field remains a mystery to him.
All that means very little if they have no employees in the stores. Take them out and Walmart makes nothing.
Walmart could breed some chimpanzees to do the same thing and pay them with bananas.