McDonald's unveils first automated location, social media worried it will cut 'millions' of jobs
Customers can fully avoid interacting with any humans during their order and pickup
McDonald’s opened its first automated restaurant, with machines handling everything from taking orders to delivering the food – and dividing opinions everywhere.
"When you step inside the test restaurant concept, you'll notice it's considerably smaller than a traditional McDonald's restaurant in the U.S.," McDonald’s said in a statement. "Why? The features—inside and outside—are geared toward customers who are planning to dine at home or on the go."
The Fort Worth, Texas, location uses technology to minimize human interaction when ordering and picking up food. The restaurant features an "Order Ahead Lane" where customers can receive orders by conveyor belt, Newsweek reported.
The initiative is part of McDonald’s "Accelerating the Arches" plan, which works to grow and innovate the customer experience, but not everyone is pleased with the direction the restaurant chain has chosen.
Oh well. Actions have consequences. We all said it would happen with $15/hr LiVaBlE wAgE and shitty workers.