Drop Dead Fred
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- Jun 6, 2020
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The video (which is from a different source than the article) says the real reason McDonald's ice cream machines are always broken is because they are deliberately designed that way, so they can make money by charging the franchise owners ridiculously high prices for repairs. Franchise owners are not allowed to use a different kind of machine that actually works. Their contract requires them to use this particular machine.
I think this is a violation of anti-trust. I hope the feds put an end to it.
www.nbcdfw.com
It's a running joke that McDonald's soft serve machines are always broken — but now this issue is, apparently, being taken seriously
September 2, 2021
By now, most people have become accustomed to the fact that the McFlurry machines at McDonald's are frequently out of order. There's even a "McBroken" map that can tell you whether your local McDonald's ice cream machine is working. But some McDonald's franchisees are tired of being the subject of social media roasts and they've taken the McFlurry problem into their own hands.
According to a report in the Wall Street Journal published Wednesday, the United States Federal Trade Commission (FTC) reached out to McDonald's franchisees this summer to see what exactly is up with the soft serve machines. Owners of McDonald's have said that the McFlurry devices, which blend soft serve with add-ins such as M&M's to make a tasty frozen treat, are overly complicated and hard to fix when they break down.
The machines require a nightly automated heat cleaning cycle that can last up to four hours to destroy bacteria," according to the WSJ. Owners say the cleaning cycle can fail, making the machines unusable until a repair technician can get them going again.
I think this is a violation of anti-trust. I hope the feds put an end to it.

Even the Feds Reportedly Want to Know Why McDonald's Ice Cream Machines Are Always Broken
It’s a running joke that McDonald’s soft serve machines are always broken — but now this issue is, apparently, being taken seriously.

Even the Feds Reportedly Want to Know Why McDonald's Ice Cream Machines Are Always Broken
It's a running joke that McDonald's soft serve machines are always broken — but now this issue is, apparently, being taken seriously
September 2, 2021
By now, most people have become accustomed to the fact that the McFlurry machines at McDonald's are frequently out of order. There's even a "McBroken" map that can tell you whether your local McDonald's ice cream machine is working. But some McDonald's franchisees are tired of being the subject of social media roasts and they've taken the McFlurry problem into their own hands.
According to a report in the Wall Street Journal published Wednesday, the United States Federal Trade Commission (FTC) reached out to McDonald's franchisees this summer to see what exactly is up with the soft serve machines. Owners of McDonald's have said that the McFlurry devices, which blend soft serve with add-ins such as M&M's to make a tasty frozen treat, are overly complicated and hard to fix when they break down.
The machines require a nightly automated heat cleaning cycle that can last up to four hours to destroy bacteria," according to the WSJ. Owners say the cleaning cycle can fail, making the machines unusable until a repair technician can get them going again.