JimBowie1958
Old Fogey
- Sep 25, 2011
- 63,590
- 16,756
- 2,220
I bought some software for my daughter at Soft Store at the following URL:Store Home
They never indicated anything about needing to log in and get the install key which I could get later. But last Tuesday I started the install and tried to retrieve the key.
Their site says the password that THEY sent my daughter does not work.
So I take a look at the '24/7' support and find out it has no phone number to call but only a chat window that they say that they will read and get back to my via email within 24 hours. So I put in a request for assistance last Tuesday. I have them send my daughter a new password. That didnt work either. So in goes another request for help.
Well, its been about 3 days and no response.
These people were set up to take my fucking money in seconds, but getting them to actually deliver the god damned product is almost futile.
If I dont get a refund within the next few days, I think I will contact the Attorney General of the Comonwealth of Virginia and ask them what I need to do to get my money back and leave a bad report on them.
But heads up to everyone here. I will not ever again do business with them as they sound like a bunch of incompetent ass holes if not a nest of thieves.
They never indicated anything about needing to log in and get the install key which I could get later. But last Tuesday I started the install and tried to retrieve the key.
Their site says the password that THEY sent my daughter does not work.
So I take a look at the '24/7' support and find out it has no phone number to call but only a chat window that they say that they will read and get back to my via email within 24 hours. So I put in a request for assistance last Tuesday. I have them send my daughter a new password. That didnt work either. So in goes another request for help.
Well, its been about 3 days and no response.
These people were set up to take my fucking money in seconds, but getting them to actually deliver the god damned product is almost futile.
If I dont get a refund within the next few days, I think I will contact the Attorney General of the Comonwealth of Virginia and ask them what I need to do to get my money back and leave a bad report on them.
But heads up to everyone here. I will not ever again do business with them as they sound like a bunch of incompetent ass holes if not a nest of thieves.
