This what will become more frequent..

Discussion in 'Current Events' started by thereisnospoon, Jul 4, 2012.

  1. thereisnospoon
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    thereisnospoon Gold Member

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    I have predicted this kind of behavior to become more prevalent as companies, the courts, police, government and other entities which can exert power over us.
    In this FIRST video a Manchester, UK man trashes a T-Mobile cell phone store because the management would not offer a refund.
    Now, the story does not go into details as to the reasons for the denial of a refund. However, that point is frustration is building and acts like this occur when every day people are left with a feeling of being powerless.
    Once that feeling of being powerless overcomes a person or group, that person or group will lash out and strike back.
    All who hold positions of power should take the time to reexamine their procedures and policies. Lest they allow this kind of thing to get out of control.
    BTW, this is not in any way an agreement with anarchist groups who Protest the G-8 or the OWS people. That's not what this is about.
     
  2. uscitizen
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    uscitizen Senior Member

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    So we reward/support assholes who behave badly?
     
  3. Zoom-boing
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    Zoom-boing Gold Member

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    Bankers got that bailout, didn't they?
     
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  4. Liability
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    Liability Locked Account. Supporting Member

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    It was required under the Tax Authority Negation of Limited Powers provision of the Penumbra Clause.
     
  5. thereisnospoon
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    thereisnospoon Gold Member

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    Can you please use your brain instead reacting with a jerk of your knee?
    I did not state nor imply anything remotely resembling "rewarding" anyone.
    On three occasions in my OP I mentioned "poor behavior" or related description.
    The point here( I fail to see why I must explain this, but for YOU....)....Is that businesses which are customer service based should regularly take stock of their customer service policies and procedures, take surveys from their customers and make necessary adjustments so that the people who make these companies profitable( customers) believe the company will stand behind it's products and hold itself to the promises it makes to customers.
     
  6. thereisnospoon
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    thereisnospoon Gold Member

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    Folks can we please stay on point?
     
  7. tererun
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    tererun BANNED

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    In the case of businesses, yes that is exactly what they do. The people who complain the loudest get things to shut them up. The people who are polite get brushed off because there are no consequences. So yes businesses actually train and encourage people to be assholes to get service. If you ever have a problem with a business you are far more likely to get refunds, free shit, or service the more obnoxious you are. It is not a guarantee because you might meet up with one of the few who rewards nice people, but you are far more liely to get shit for being an asshole.
     
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  8. tererun
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    tererun BANNED

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    I worked for a large cable company. They literally said in training to give credit to complainers to shut them up. They routinely ignored problems of people who were nice because nice people do not make trouble.

    The motto should not be the customer is always right, but that the most annoying customers get what they want to shut them up.
     
  9. Katzndogz
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    Katzndogz Diamond Member

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    This is in the UK so it was quite mild. Here, making someone's hamburger wrong gets a beat down.
     
  10. Ravi
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    Ravi Diamond Member

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    The guy should be charged with a crime.

    How difficult was that?
     
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