Ok, don't want to hear no crap from you Jim, but I lost communications with COM1 - this is the error I got Windows has stopped this device because it has reported problems. (Code 43) I tried to uninstall and re-install!!! HELP???? I can print, just can't fax or scan! I did nothing and neither did anyone else. You installed printer when this problem existed and I think you did something in DOS not sure! FIX IT!