Team members also alternated presenting information about a fictitious criminal record (a drug felony), which they “fessed up to” on the application form. During nearly a year of fieldwork, teams of testers audited hundreds of employers, applying for a wide range of entry level jobs such as waiters, sales assistants, laborers, warehouse workers, couriers, and customer service representatives.
The results of these studies were startling. Among those with no criminal record, white applicants were more than twice as likely to receive a callback relative to equally qualified black applicants. Even more troubling, whites with a felony conviction fared just as well, if not better, than a black applicant with a clean background.