I NEVER defended it - you're a real Trumpanzee, making things up out of whole cloth, aren't you?
It is VERY relevant to discuss what wages such caretakers are paid - pay minimum wage or barely above, you often don't get the best people in the jobs. And I can attest that the training and background checking from my agency isn't that great, so I can only assume that's true in the industry as a whole - these stories have been around for decades, where have you been?
My agency just wants warm bodies to fill the shifts, so they can collect the $27/hr. they charge the clients while paying minimum wage to the actual caregivers. And yes, I understand company overhead - but taking $16 off the top reeks of profit motive for the agency owner and not just of the costs of doing business. If you look at the costs charged per month by most assistive living facilities and nursing homes, it's ridiculous.
Baby boomers beware, the rampant unfettered capitalism you have spent your lives stoking will come back and bite you in the ass when you're in your infirm years and become nothing more than a cash cow to such industries.