buttercup
Diamond Member
- Apr 9, 2010
- 12,103
- 9,237
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.... and seriously feel like pulling my hair out. 
So I updated my laptop to the newest OS (Sequoia 15.01) and now I can no longer use Final Cut Pro (my video editing program) because it says it needs to be updated. It's not useable at all until it gets updated, I can't even open it. I always updated it no problem, for years, but now when I try to update it, it's saying it was purchased under a different Apple ID.
Well I don't remember my old Apple ID, but I figured maybe it was my main email that I've had for years. So I tried logging in to that old Apple ID, and of course I don't know the password. I did the "forgot password" thing and it wants to send me a verification code to a phone number I had probably 10 years ago, in Baja! Not only do I no longer have access to that phone, I don't remember the number...My only clue is the last 2 digits. But I need to find that old number, because according to Apple Customer Service (who I was on the phone with for over an hour) if I can find that old number, they can try to do an account recovery. Apart from that, they pretty much said I'm screwed.
I've been searching through old emails, from years ago, to try to find that old number. But I've had so many different phone numbers since then, it's like trying to find a needle in a haystack. I'm not sure what else to do.
All I really want to do is use Final Cut Pro.
And I definitely don't want to re-purchase it, because I'm not sure but I get the feeling they're doing the "subscription" thing now, instead of a one-time purchase like before. And there's no way I'm going to pay them monthly for a program I already have...it just needs to be updated!
If you read this far, thanks for listening to this rant. Any ideas are welcome.
If this is in the wrong section, then sorry.

So I updated my laptop to the newest OS (Sequoia 15.01) and now I can no longer use Final Cut Pro (my video editing program) because it says it needs to be updated. It's not useable at all until it gets updated, I can't even open it. I always updated it no problem, for years, but now when I try to update it, it's saying it was purchased under a different Apple ID.
Well I don't remember my old Apple ID, but I figured maybe it was my main email that I've had for years. So I tried logging in to that old Apple ID, and of course I don't know the password. I did the "forgot password" thing and it wants to send me a verification code to a phone number I had probably 10 years ago, in Baja! Not only do I no longer have access to that phone, I don't remember the number...My only clue is the last 2 digits. But I need to find that old number, because according to Apple Customer Service (who I was on the phone with for over an hour) if I can find that old number, they can try to do an account recovery. Apart from that, they pretty much said I'm screwed.
I've been searching through old emails, from years ago, to try to find that old number. But I've had so many different phone numbers since then, it's like trying to find a needle in a haystack. I'm not sure what else to do.
All I really want to do is use Final Cut Pro.

If you read this far, thanks for listening to this rant. Any ideas are welcome.
If this is in the wrong section, then sorry.