Chances they pulled a trick to get your account using a tactic called phishing.Somebody managed to hack into my Amazon online account and tried to purchase a few thousand dollars' worth of stuff. Thankfully they did not succeed cuz they have to provide a security code that Amazon sends to my cell phone, which they didn't have. So, I dodged a bullet there. Don't know how they did it, but I changed all my passwords just in case.
I got a notice today to collect my new $50,000 car and home by contacting them. I knew it was phishing.