Because scammers can have a bogus number that looks official, and with the awful customer service these days, you can mistake someone on the other end as being genuine.
This guys experience is the opposite, he used a legitimate phone number and still got scammed. It is always best to fix these things in person, with an agent, than trying to over the phone. This situation is bizarre, and United is not providing any answers.
This guys experience is the opposite, he used a legitimate phone number and still got scammed. It is always best to fix these things in person, with an agent, than trying to over the phone. This situation is bizarre, and United is not providing any answers.