- Jul 1, 2024
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I just received a new pair of binoculars for astronomical use, the Oberwerk 20x80 ES. I actually got them initially from Amazon, but when I tried them out their collimation was flawed, I was disappointed naturally.
So I reached out to Oberwerk via email and less than two hours had a reply, saying they were shipping me a replacement pair immediately with a pre-paid mailing label to return the faulty pair.
The replacement pair are perfect, absolutely perfect collimation, so I strongly recommend this company and will be using them again if I upgrade to a higher specification pair in the future. I suspect the delivery service via Amazon was a bit "jolty" and some minor misalignment was caused by that, that's a good reason to order them direct from the Oberwerk site I guess.
I had a similar pair, 20x100 different brand but they fell out of collimation (likely me being careless) and broke earlier this year, so I was seeking to get a new pair.
I was an avid sky watcher as a teenager but gradually stopped spending time on the hobby, but I want to get back into the sky and the constellations once more, always stunning to see what's out there.
So I reached out to Oberwerk via email and less than two hours had a reply, saying they were shipping me a replacement pair immediately with a pre-paid mailing label to return the faulty pair.
The replacement pair are perfect, absolutely perfect collimation, so I strongly recommend this company and will be using them again if I upgrade to a higher specification pair in the future. I suspect the delivery service via Amazon was a bit "jolty" and some minor misalignment was caused by that, that's a good reason to order them direct from the Oberwerk site I guess.
I had a similar pair, 20x100 different brand but they fell out of collimation (likely me being careless) and broke earlier this year, so I was seeking to get a new pair.
I was an avid sky watcher as a teenager but gradually stopped spending time on the hobby, but I want to get back into the sky and the constellations once more, always stunning to see what's out there.