hortysir
In Memorial of 47
A tip isn't mandatory, but it is implied. I tip 20-25% no matter what. I don't need them to be my friend, I just need them to bring me my food. Maybe this isn't common, but I've hardly ever encountered bad waitservice anywhere. There's the occasional one that's not in the best of moods, but what the fuck do I care how they feel about their day as long as I get what I ordered?
I don't blame them for being pissy sometimes. If I had to deal with all the uppity ignorant assholes that are out eating I'd probably hate life too.
At $60 and hour? Even from a mom and pop greasy spoon place i would except FIRST class service.
I don't care if THEY are having a bad day. I am not eating there to deal with their personal problems. Wait staff is paid to be nice, helpful and most of all friendly AND courteous.
I expect to be greeted with a smile, not a sullen snarl
I expect to have my drink refiled, without having to ask.
I expect my order to be taken in a timely manner.
I expect my order to be taken down correctly.
I expect my food to come as ordered and if not taken away and replaced.
I expect my server to come and check to see if my order is to my liking.
I expect my server to make sure my table is cleared and wiped down after we are finished.
I expect my check to come and not have to ask for it.
I expect all of that from a minimum wage server.... without a tip involved. That is THEIR job. All of that is what they are being paid by the employer to do.
A tip is what you leave in appreciation service rendered.... 15% is standard.
For 25%.... They better deliver over and above all of what i just listed.
You would be one of those uppity assholes I mentioned.
I don't disagree with much of that, but you need to come down off your high horse.
What is uppity about her expectations?
Everything she's mentioned is the bare minimum of expectations I have for my wait staff.
My servers are expected to be "on stage" while in the dining room (period). Anything less and I cut them off the floor.