Whenever anyone in my family is annoyed or needs the support of berzerker-like fury, they come to me: "Will YOU make this phone call? YOU are....... good at 'this sort of thing.'" "This sort of thing," is always dealing with customer service issues, unpleasent neighbors, irritating sales people, kids being bullied.....all the activity in life that may require less than a polite response. When I respond, to their requests, they're usually happy, but always unsettled. There's always the unsaid but understood feeling that they feel sorry for the target of my response. And, GOD FORBID that I respond to those who annoy, bully, or irritate ME!!! Then I'm just being A RAVING LUNATIC!!!