asterism
Congress != Progress
I used to be a Sys admin years ago...I have seen some winners before.
One of my personal favorites.... My phone rings and it is a new sales guy who tells me his computer doesn't do anything after he turns it on. So I walk up there and turn the computer on and it starts booting up fine. He looks at me with this incredulous look...it is at that moment I realized the "problem"...he was turning the monitor off and on.
No sh*t...this actually happened.
I've gotten that one lots. Here's another:
"My computer shuts off when I get coffee."
"It has nothing to do with coffee."
"Well every time I leave the room it shuts off and I have to wait 10 minutes for it to start again."
<20 minutes of checking the computer>
"Ok, look it really is working. Now let's go get some coffee and see what it does."
<client turns off the light switch>
"AH HA!!"