I'm no computer nerd so this problem drove me crazy for months now.
I contacted the MS website and got nothing except to download a program to tell me I had no software problems in my PC.
I went to the HP site and found that to be a waste of time.
I did Google and Bing searches and came up with zip!!!
Then -
I was trying to open a new folder in a sub-folder!!!
Such as - Reference/California/Father Serra - then a new one.
Went back to trying the main folder such as Documents. Create the new file and then simply move it to where I need it.
So, if anyone else is having this problem - hopes this helps.
I contacted the MS website and got nothing except to download a program to tell me I had no software problems in my PC.

I went to the HP site and found that to be a waste of time.

I did Google and Bing searches and came up with zip!!!

Then -
I was trying to open a new folder in a sub-folder!!!
Such as - Reference/California/Father Serra - then a new one.
Went back to trying the main folder such as Documents. Create the new file and then simply move it to where I need it.
So, if anyone else is having this problem - hopes this helps.
