I am happy as a lark with FedEx AND UPS. I've always had a great rapport with any and all friendly drivers. I have great respect for the demands they are up against and when those little "how'd we do" online surveys arrive in my Inbox after a delivery I praise them 99.9% of the time. The manager of a local hub calls me back and personally thanks me. I tell the manager I also appreciate ALL of their other employees who work so hard to coordinate to keep things on track as much as humanely possible. What a nightmare it must be.
I forgive drivers on those occasional delayed deliveries during any holiday season for I know how hard they are trying to stay on an almost impossible schedule, traffic, weather-wise and customer demands-wise, so I try to get all my shopping needs accomplished by those busier than normal seasons. I live in a small coastal ( 9500 ) town so online shopping is very important to me and those drivers and I have super relationships. They bring me not only my order but great big SMILES!
I forgive drivers on those occasional delayed deliveries during any holiday season for I know how hard they are trying to stay on an almost impossible schedule, traffic, weather-wise and customer demands-wise, so I try to get all my shopping needs accomplished by those busier than normal seasons. I live in a small coastal ( 9500 ) town so online shopping is very important to me and those drivers and I have super relationships. They bring me not only my order but great big SMILES!
