My son is using my wife's car.

[Raynine]

If you brought your car to a Midas Muffler franchise for a transmission replacement and that car stayed there for three weeks because the first transmission failed before it left the shop and then the second transmission was installed but failed before the warrantee on the part was up, and then when you brought it back the franchise took its sweet time just letting the car sit there in the parking lot while another transmission was ordered—the car has been there for another 10 days— would you think that was good business practice?

Opinions?

 

[Natural Citizen]

With transmission work, it's best to find a locally owned, well experienced shop.

If you took it to Midas, it's just the way it is with those kinds of places.

Best to do your own homework and buy your own transmission from a reputable, reliable vendor and then take it to the kind of place I mentioned. Or have it delivered there yourself for the work to be done.

My transmission guy has been in the business for over 40 years and owns his own local shop. He runs a tight ship, too.

Places like Midas is comparable to McDonalds or Burger King. They're largely inexperienced workers pushing crap product from the menu. What you expect and what you get are two entirely different things.

 

[odanny]

I wouldn't take my car to Midas for brakes or a muffler replacement, but a transmission?

I went there once looking to get my rusty muffler replaced on my truck, and it needed the Y pipe replaced as well as the tail pipe. I could not believe how much money they wanted to do that. I waited for a spot in a locally owned shop and paid less than half of what they wanted for it.

 

[OhPleaseJustQuit]

If you brought your car to a Midas Muffler franchise for a transmission replacement and that car stayed there for three weeks because the first transmission failed before it left the shop and then the second transmission was installed but failed before the warrantee on the part was up, and then when you brought it back the franchise took its sweet time just letting the car sit there in the parking lot while another transmission was ordered—the car has been there for another 10 days— would you think that was good business practice?

Opinions?

.

I think I'd find a different place to take my car after the first failure.

I love living in a small town. We have one good mechanic who does everything, and who knows that a small town is not a good place to screw your customers.

.

 

[1srelluc]

.

I think I'd find a different place to take my car after the first failure.

I love living in a small town. We have one good mechanic who does everything, and who knows that a small town is not a good place to screw your customers.

.

It's fine till they retire or die.

 

[mudwhistle]

It's fine till they retire or die.

Best brake place in town went under when the parents retired and turned it over to their son.
He usually sat there smoking cigarettes all day and his shop was filthy.
His best brake man started his own business.....and he ended up doing brakes for all of the dealerships in town.

 

[Raynine]

My son is already out $7,000 and he has no car.