I guess the girl needed to have hot food. The mom was unable to carry that kind of snack on board. There was a delay so the mom asked the staff for a hot sandwich that she could buy. From what I read they weren't being very helpful. I'm sure with a packed plane stewardesses were busy enough and most likely didn't have a clue about dealing with special needs people. The girl did finally get a hot rice dish and she was content.
On one hand I admire the family for taking her so many places. I do pt work in therapeutic riding and from talking to parents know they are constantly feeling isolated and just want their kids to have the best life possible.
Still...I've seen a couple older teen boys have "frustration meltdowns" sometimes for no apparent reason and it can get live real quick.
Not sure how severe her issues were, but being stuck in a crowded plane wouldn't be a good scenario.
I think the mom is trying to encourage more training
( awareness) for this type of thing.
I understand all your points; however, people with a child like this do not have the right to disrupt a plane full of people, 1, 2 or more hundred people. Flying is stressful, especially these days. It isn't just the annoyance and discomfort with all the noise of a child acting up...these days any kind of hint of violent behavior on a plane is anathema to what should be happening...that is what most or all passengers feel, I believe.
And I believe that is why the pilot turned the plane around and put the family out, though she may have been quiet at the time. Keeping people on a flight who suggest the possibility of violence is something a pilot does not have to and should not entertain.
I fly often, and often long distances. It's very, extremely, important for a flight to be calm and for passengers to feel safe and comfortable.
I think subjecting a plane full of people to the training of your child is not appropriate. Also, it is not an appropriate situation in which to inform or educated people about the problems of an autistic child.