fbj
Gold Member
- Jul 10, 2014
- 15,918
- 2,218
- 180
I recently moved to a new apt and tried to get food delivered to my new place through Grub Hub because of the $10 off promotion. So I tried 3 weeks ago and when I got to the part when it came time for me to pay I got a message saying
"we cannot process your order at this time"
And I got that message again a week later and just said the hell with Grub Hub. So this afternoon I went online to change my address so my mail from the old address could be forwarded to the new address. So there is a $1.00 fee to change your address online and right before I paid it said make sure I select the address that is affiliated with the card I am about to use. Then it hit me, did I change my address with my bank since I moved? So I go to my online checking account and discover that my address was not changed at all. So I called customer service and had them change the address and paid for my address to be changed online with the post office
So I am thinking that I got that message from Grub Hub when trying to food because I was trying to get food delivered to the new address when the card I was using still had my old address. So do you think that could be the reason?
I will confirm tonight when I make another attempt to order through Grub Hub
"we cannot process your order at this time"
And I got that message again a week later and just said the hell with Grub Hub. So this afternoon I went online to change my address so my mail from the old address could be forwarded to the new address. So there is a $1.00 fee to change your address online and right before I paid it said make sure I select the address that is affiliated with the card I am about to use. Then it hit me, did I change my address with my bank since I moved? So I go to my online checking account and discover that my address was not changed at all. So I called customer service and had them change the address and paid for my address to be changed online with the post office
So I am thinking that I got that message from Grub Hub when trying to food because I was trying to get food delivered to the new address when the card I was using still had my old address. So do you think that could be the reason?
I will confirm tonight when I make another attempt to order through Grub Hub