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Intgeresting Report on the Difference between races when it comes to tipping.
This report draws on the available research to pose and answer questions about race differences in tipping and about what servers, restaurant managers, industry organizations, and restaurant chains could do about those differences. The available research indicates the following:
Tips from Blacks are, on average, lower than those from Whites;
Black-White differences in restaurant tipping are not caused solely by race differences in socio-economic status;
Black-White differences in restaurant tipping are evident among the middle-class as well as the lower-class;
Black-White differences in restaurant tipping do not disappear when both groups get comparable service;
Blacks tip less than Whites even when the server is Black;
Blacks are much less familiar with the 15- to 20-percent restaurant tipping norm than are Whites;
Blacks tip less than do Whites in many (but not all) other service contexts; and
Asian-White and Hispanic-White differences in tipping are smaller, less robust, and have drawn less attention than Black-White differences in tipping.
Race Differences in Tipping Questions and Answers for the Restaurant Industry - Cornell School of Hotel Administration
This report draws on the available research to pose and answer questions about race differences in tipping and about what servers, restaurant managers, industry organizations, and restaurant chains could do about those differences. The available research indicates the following:
Tips from Blacks are, on average, lower than those from Whites;
Black-White differences in restaurant tipping are not caused solely by race differences in socio-economic status;
Black-White differences in restaurant tipping are evident among the middle-class as well as the lower-class;
Black-White differences in restaurant tipping do not disappear when both groups get comparable service;
Blacks tip less than Whites even when the server is Black;
Blacks are much less familiar with the 15- to 20-percent restaurant tipping norm than are Whites;
Blacks tip less than do Whites in many (but not all) other service contexts; and
Asian-White and Hispanic-White differences in tipping are smaller, less robust, and have drawn less attention than Black-White differences in tipping.
Race Differences in Tipping Questions and Answers for the Restaurant Industry - Cornell School of Hotel Administration