I have an HP Office Jet printer that has been absolutely great. It was inexpensive, but it will copy, fax, print from any device in my house...it's great.
I bought HP ink for the first replacement set, and it was fine, but a bit expensive. So I looked around and found an aftermarket ink company, tried theirs and it has been better than fine. When I first installed it I got a message that admonished me for not using HP ink, but no problems with it. i actually bought a couple sets of replacement cartridges at one time.
So a couple days ago my ink was dry and I installed another set of replacement cartridges. They are identical to the ones I pulled out. But the printer told me it was installed improperly. Bullshit. I re-installed them. No difference. So I got in touch with the company that sold me the ink and they gave me a couple things to try. Shut it off, pull the plug, and so on.
No change.
So I got Tech Support and the guy tells me that the latest HP product update put this "preventer" in the software, so that you can only use HP ink. I broke down and bought a set of HP ink, and of course it works fine.
I believe they are not "allowed" to do this. It is a tying arrangement that is prohibited by one of the anti-trust laws (I forget which one).
i am sad.
I bought HP ink for the first replacement set, and it was fine, but a bit expensive. So I looked around and found an aftermarket ink company, tried theirs and it has been better than fine. When I first installed it I got a message that admonished me for not using HP ink, but no problems with it. i actually bought a couple sets of replacement cartridges at one time.
So a couple days ago my ink was dry and I installed another set of replacement cartridges. They are identical to the ones I pulled out. But the printer told me it was installed improperly. Bullshit. I re-installed them. No difference. So I got in touch with the company that sold me the ink and they gave me a couple things to try. Shut it off, pull the plug, and so on.
No change.
So I got Tech Support and the guy tells me that the latest HP product update put this "preventer" in the software, so that you can only use HP ink. I broke down and bought a set of HP ink, and of course it works fine.
I believe they are not "allowed" to do this. It is a tying arrangement that is prohibited by one of the anti-trust laws (I forget which one).
i am sad.