How should government deal with obfuscated contract?

[grbb]

Sim Lim scams: Student reduced to tears after being charged $1k for iPhone warranty
Another such case is here
Big Companies in Indonesia Used Obfuscated Contract to make Customer Pays Exhorbitant Fees : EscalatingRevenge

This is one such case

1. Price is exorbitant
2. People are handed a contract where the fee is well hidden
3. Not knowing the contract/not reading it, customers end up owing a large amount of money

Singapore government jail the scammer. However, it's done after a large outcry.

The contract can be long, 30 pages. In one of the page, they write there is a fee x % of some term. In other pages, the term can be written. The corporation may call similar terms several different ways to confuse customers.

If we said it's fraud, it's tricky. The customer agrees to sign the contract.

However, the deal is so grossly "bad" and if the terms are communicated most won't buy.

 

[fncceo]

The government shouldn't deal with it ...

... caveat emptor.

 

[rightwinger]

The government shouldn't deal with it ...

... caveat emptor.

The government doesn’t have to allow them to remain in business

 

[fncceo]

The government shouldn't deal with it ...

... caveat emptor.

The government doesn’t have to allow them to remain in business

"When buying and selling are legislated, the first thing to be bought and sold is legislators"

-- P.J. O'Rourke

 

[grbb]

Okay, we have 2 opinions. One is the government shouldn't deal with it and one says the government should.

What about other solutions? Are there private journalist investigator that can investigate this and verify if it's true? That way we can warn more customers. There are proofs and evidence. Something that when people see, they see, ah it's true.

Also is this sort of thing common in US? Does at US insurance price can differ by hundreds of time? Due to such obfuscated contract?

 

[grbb]

The government shouldn't deal with it ...

... caveat emptor.

The government doesn’t have to allow them to remain in business

Indonesian government did something.

It keeps the company in business giving it legitimacy.

We have laws against defamation. So if someone says it's a scam, to warn other customers, the one that warn other customers can be the one jailed.